TERMS OF SALE
TERMS OF SALE
Last updated: September 18, 2026
These Terms of Sale govern purchases made through the Miss Madison online store available at buymissmadison.com.
The store is operated by Miss Madison, a brand operated by SPARTAN CELESTIC GROUP LLC.
By placing an order through our website, you agree to these Terms of Sale, together with our Terms of Service, Refund & Returns Policy, Shipping Policy, and Privacy Policy.
1. Seller Information
Miss Madison
Operated by SPARTAN CELESTIC GROUP LLC
254 CHAPMAN RD, STE 208 #23138
NEWARK, DE 19702
UNITED STATES
Email: info@buymissmadison.com
2. Products
We offer clothing, apparel, fashion products, and related merchandise through our online store.
We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, and other product details displayed on the website are accurate.
However, colors may appear differently depending on your device or screen settings.
Product availability may change without notice.
We reserve the right to discontinue products or modify product information at any time, subject to applicable law.
3. Product Prices
All product prices are displayed on the website at the time of purchase.
Prices may change from time to time.
Any applicable taxes, duties, or other charges will be displayed or communicated where required by applicable law.
The price applicable to your order is the price displayed at the time you complete your purchase, except in cases of obvious pricing errors or where otherwise permitted by applicable law.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After submitting your order, you will receive an order confirmation by email.
An order confirmation confirms that we have received your order. It does not necessarily mean that your order has been accepted or shipped.
We reserve the right to refuse or cancel an order where permitted by applicable law, including in circumstances involving:
- Product availability issues.
- Pricing or listing errors.
- Suspected fraudulent or unauthorized transactions.
- Incorrect customer or shipping information.
- Orders that appear to be placed for unauthorized resale.
- Other circumstances where cancellation is permitted by law.
If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.
5. Payment
Payment must be successfully completed before an order can be processed.
We accept the payment methods made available at checkout.
Payment information is processed through our payment service providers and may be subject to their own terms and privacy policies.
We do not intentionally retain complete payment card information on our own systems where payment processing is handled by third-party payment providers.
6. Order Confirmation
After completing your purchase, we will generally send an order confirmation to the email address provided during checkout.
Please review your confirmation and contact us promptly if you believe any information is incorrect.
Email:
7. Shipping and Delivery
We offer tracked shipping on orders according to the shipping options displayed on our website.
Estimated delivery times vary depending on the destination and shipping method.
Delivery estimates are not guaranteed and may be affected by factors including:
- Shipping carrier delays.
- Customs processing.
- Weather.
- Public holidays.
- Peak periods.
- Other circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
8. Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Unless otherwise stated or required by applicable law, such charges are the responsibility of the customer.
Miss Madison is not responsible for delays caused by customs processing.
9. Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Unless otherwise required by applicable law, customers generally have 60 days from delivery to request an eligible return.
Products must meet the applicable return conditions described in our Refund & Returns Policy.
For return requests, please contact:
10. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as reasonably possible.
Please provide:
- Your order number.
- A description of the issue.
- Clear photographs showing the product and the issue.
We will review the situation and, where appropriate, provide a replacement, refund, or other appropriate remedy in accordance with applicable law.
11. Order Cancellation
If you wish to cancel an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedure may need to be followed.
Nothing in this section limits any mandatory cancellation or withdrawal rights provided by applicable law.
12. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you provide an incorrect or incomplete shipping address, please contact us immediately.
We are not responsible for delivery problems resulting from incorrect information provided by the customer, except where otherwise required by applicable law.
13. Promotions and Discounts
Promotional offers, discounts, coupon codes, and other special offers may be subject to additional terms communicated at the time of the promotion.
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to correct errors or withdraw promotional offers where permitted by applicable law.
14. Availability
We do not guarantee that every product displayed on the website will remain available.
If a product becomes unavailable after you place an order, we may contact you regarding the available options.
If we cannot fulfill the order, we will issue an appropriate refund for the unavailable product.
15. Errors in Pricing or Product Information
Although we make reasonable efforts to ensure that product information and prices are accurate, errors may occasionally occur.
If we discover an obvious error affecting your order, we may contact you and provide you with the option to confirm the order at the correct price or cancel the order, where permitted by applicable law.
If an order is cancelled after payment, the applicable amount will be refunded.
16. Consumer Rights
Nothing in these Terms of Sale is intended to exclude, restrict, or limit any consumer rights, guarantees, warranties, remedies, cancellation rights, or other protections that cannot legally be excluded or limited under applicable law.
Where mandatory consumer protection laws apply, those laws will continue to apply.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Miss Madison and SPARTAN CELESTIC GROUP LLC shall not be liable for indirect, incidental, special, or consequential losses arising from a purchase or use of the website.
Nothing in these Terms of Sale excludes or limits liability that cannot legally be excluded or limited.
18. Privacy
Personal information collected during the ordering process is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use, disclose, and protect personal information.
19. Governing Law
These Terms of Sale shall be governed by and construed in accordance with the laws of the State of Delaware, United States, except to the extent that mandatory consumer protection laws of the jurisdiction in which a customer resides apply.
Nothing in these Terms of Sale is intended to deprive consumers of mandatory rights or protections provided by applicable law.
20. Changes to These Terms
We may update these Terms of Sale from time to time to reflect changes to our business, products, Services, or applicable legal requirements.
The updated version will be posted on this website with a revised “Last updated” date.
21. Contact
If you have questions about these Terms of Sale or your purchase, please contact us:
Miss Madison
Operated by SPARTAN CELESTIC GROUP LLC
254 CHAPMAN RD, STE 208 #23138
NEWARK, DE 19702
UNITED STATES
Email: info@buymissmadison.com
